Lexie expert on video call

Support Center

All the assistance you need, in one place.

Track your order

Register Your Warranty

Register your 12-month warranty* here within 45 days of your purchase.

*T&Cs apply.

General FAQs


    Lexie Blog and Infographics

    Get access to a multitude of resources on hearing loss and hearing aids.

    Do you still have questions?

    Want to return your purchase?

    Call us to process your return (800) 499-1336.

    Read our return policy.


    200 Berkeley Street,
    19th Floor
    Boston, MA 02116

    Hearing Aid Returns

    Lexie B1, B2 and B2 Plus Returns

    678 Mendelssohn Ave N, Golden
    Valley, MN 55427

    Lexie Lumen Returns

    1712 Sycamore Road, DeKalb,
    Illinois, 60115